Return Policy

No refunds after 30 days.

All charges for returning parts for any reason is the responsibility of the purchaser. Charges for shipping and handling are not refundable.All return parts must be in the original packaging and you must include a copy of your invoice There are no returns on airbags, electrical, fuel, high performance parts, racing parts, previously installed, or special ordered parts, because we cannot restock them. There will be a 5% restocking fee for all eligiblereturns. All charges for returning parts for any reason is the responsibility of the purchaser.  Charges for shipping and handling are not refundable. Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, undamaged packaging or you will not receive credit. Parts must be accompanied by a copy of proof of purchase invoice (this can be found under your account on our site). All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense. Any warranty concern must include a VW GFF log or equivalent electronic fault finding log showing diagnostic procedures and fault codes.   USE THE CONTACT US EMAIL LINK FOR A return authorization number. Please include either the original packing slip or the  order number with the return. For your protection, we recommend that you use UPS, Federal Express or Insured Parcel Post. A credit for parts only will be issued when we have received the part and verified that its condition is acceptable. Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be original VW parts fully assembled, clean, complete with no missing parts, undamaged, and IN THE ORIGINAL PARTS PACKAGING, not just the shipping packaging. If you have any questions on core charges please  USE THE CONTACT US EMAIL LINK and we will be happy to answer them