Shipping Policy

We will not ship to an address different than the billing address!

All orders must have a valid Home or Business address in the United States.  All P.O. Box addresses will be shipped USPS and must conform to USPS size and weight requirements and is for small parts only.

Shipping times are estimates only and are not guaranteed. Estimated times do not include weekends

NOTE: Oversize items and Heavy Weight items, including but not limited to Wheels, bumper components, body panels, engines, transmissions, require extra shipping charges; please email us for a quote before ordering.

Please be specific as to what you want to have shipped and have the complete address to which it will be shipped. These items are necessary to give an accurate quote for shipping costs. If the actual shipping charges are more than what was calculated at checkout, you will be notified by email before we ship.

A package weighing 150 lbs. or less and measuring greater than 130 inches in length and girth is classified as an “oversize” package. The shipping charges for an oversize package are based on the greater of the package’s actual rounded weight and its dimensional weight. An additional charge of $50 per oversize package also applies to any package measuring greater than 130 inches in length and girth. we will email any changes for your approval before finalizing your transaction .

Heavy weight or large size orders will be shipped via truck line and will require an appointment during normal M-F business hours  and in person adult signature with ID. A lift gate or dock must be available or an additional $100 fee will apply. ANY DAMAGE MUST BE NOTED AT  THE TIME THE FREIGHT COMPANY DELIVERS ITEMS

Not all discontinued and/or older parts and/or accessories are available.

 PLEASE USE THE CONTACT US EMAIL LINK to confirm availability on shipping of discontinued and/or older parts and/or accessories. There will be no returns or exchanges on discontinued and/or older parts and/or accessories. They are considered “Final Sale.”

Estimated shipping times are from the day the item is shipped from us, not from the time the order was placed

Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be original VW parts fully assembled, clean, complete with no missing parts, undamaged, and IN THE ORIGINAL PARTS PACKAGING, not just the shipping packaging. If you have any questions on core charges please feel free to email us at parts@vwpartscenter.net and we will be happy to answer them.

.